How To Report Lost TNG Card?

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I lost my TNG card. What can I do?

Here are the steps to report your lost TNG Card:

  1. Fill in the e-Refund form here or get in touch with Touch N Go via email at
  2. Provide them with your TNG card 10-digit serial number/manufacturing (MFG) number in order for them to assist in blocking your card and process your refund of any balances, if applicable.
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